STORE POLICY
Customer Care
At Naseeba Larry, our customers are at the heart of everything we do. We are committed to ensuring your shopping experience is seamless, satisfying, and memorable. Here’s what you can expect from us:
Quality Assurance
•Each piece is crafted with care, using sustainable materials and ethical production methods.
•If your product doesn’t meet your expectations, we’re here to make it right.
Shipping & Delivery
•Processing Time: Orders are processed within [insert number] business days.
•Shipping Options: We offer eco-friendly packaging and various shipping options to suit your needs.
•Tracking: Receive real-time updates on your order’s journey.
Sustainability Commitment
•To minimize environmental impact, we encourage exchanges or store credits over refunds.
•Our packaging is recyclable, and we are continuously working to reduce waste.
Customer Support
•Our dedicated customer care team is available to assist you with any inquiries or issues.
Contact us at:
• Email: [naseebalarry@gmail.com]
• Phone: [+233205568185]
Order Customizations
• For personalized requests, such as custom sizing or unique color preferences, contact us after placing your order. We’ll do our best to accommodate your needs.
Community & Feedback
• We value your thoughts! Share your feedback or suggestions at [insert link/email] to help us improve.
• Tag us on social media wearing your NL pieces for a chance to be featured in our gallery!
We’re here to ensure you feel confident and cared for at every step. Thank you for supporting Naseeba Larry and joining us on this sustainable fashion journey
Privacy & Safety
we are committed to protecting your personal information and ensuring your online safety. Your trust is important to us, and we take your privacy seriously. This policy outlines how we collect, use, and safeguard your information.
Information We Collect
We may collect personal information when you:
• Visit our website.
• Create an account or make a purchase.
• Sign up for our newsletter or marketing communications.
• Contact our customer care team.
The information collected may include:
• Your name, email address, phone number, and shipping address.
• Payment information (processed securely by third-party payment providers).
How We Use Your Information
We use your personal information to:
• Process and fulfill your orders.
• Provide updates on your orders and deliveries.
• Respond to your inquiries and provide customer support.
• Improve our website, services, and product offerings.
• Send marketing communications, special offers, and updates (with your consent).
Data Security
We implement strict measures to protect your personal data:
• All payment information is processed securely through encrypted means.
• We do not store your payment details on our servers.
• Access to your personal information is limited to authorized personnel only.
Sharing Your Information
We will never sell, rent, or trade your personal information. However, we may share your data with:
• Third-party service providers: For payment processing and shipping purposes(under strict confidentiality agreements).
Your Privacy Rights
You have the right to:
• Access, correct, or delete your personal data by contacting us at [naseebalarry@gmail.com].
• Restrict cookie usage by adjusting your browser settings.
Gender and Children’s Privacy
Our website is intended for individuals of all ages and gender. But we do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us to remove it.
8. Updates to This Policy
We may update this Privacy and Safety Policy from time to time. Any changes will be reflected on this page with an updated effective date.
9. Contact Us
For questions or concerns about this policy or how your data is handled, please contact us at:
• Email: [naseebalarry@gmail.com]
• Phone: [+233205568185]
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
- Mobile Money